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3 Tips For Collecting Debts From Difficult Clients

On Behalf of | Jan 26, 2024 | Business Debt Collection, Experienced Debt Collectors

Anyone involved in any type of business knows that there will inevitably be a client or customer who does not pay their bill. Our experienced collection lawyers at the Law Offices of Alan M. Cohen & Associates LLC know and understand how frustrating it is to have customers who refuse to pay. We also know that letting those customers get away with not paying the money they owe is obviously bad for business.

Oftentimes, our prospective clients want to make sure that they have tried everything before calling for legal help. Below, are some tips to try when attempting to collect your from your debtors on your own.

Create a paper trail

By sending letters and emails, you are creating evidence of your attempts to collect your debt in writing. If you discuss your customer’s debt in person or over the phone, follow up the conversation with a letter or email summarizing your conversation and any action items that need to be completed. Creating a paper trail will document your attempts in writing and make it easier to sue your debtor. Should you choose to hire an attorney to help you collect your business debt, your lawyer will know exactly where to pick up the process.

Be organized and have relevant information ready

Go into any sort of meeting, in person or over the phone, prepared with all of your facts and information. The more organized you are, the more control you will have over the conversation. This can also include having suggestions for payment plans. However, do not let yourself or your company be bullied into revising the terms of your agreement if that’s not what you want to do.

Stay focused on the task at hand

Oftentimes, clients and other business owners who owe money become very skilled at talking about anything and everything, except the debt that they owe you. Do not let yourself become distracted by small talk. Keep the conversation focused on the debt owed to you, and do not let yourself be steered off course.

If all else fails, hire help

If you have tried everything to collect on your debt by yourself, let us take over and help you. As attorneys, your debtor will know that if we are involved, you mean business. As relentless and persistent collection lawyers, we will not back down. We will ethically pursue all means available to us by state and federal laws to collect on the debts owed to your company.

To schedule a consultation to further discuss how our debt collection attorneys can help you collect your unpaid business debts, reach out to us today. You can schedule an appointment by calling our office at 508-763-6604 or by sending us an email through our website.